CBS <> Feature Guide
 

24x7x365 Support
  Dedicated support at all times is so essential to the Hosting Business. Hosting Companies have to cater to clients all over the world. So while it might be midnight in the United States, it could be already office hours in Australia. This means the support team has to be up and running 24 hours a day, everyday.

Our support engineers are always at your service, 24 hours a day, 7 days a week, 365 days an year. We have no banker's hours; no auto- responders and no closed for holidays door sign.Your clients will always receive fast and friendly support.

CBS takes all measures to ensure that our staff are not overworked and exhausted in trying to keep up with customer expectations. Each member of the support team works for a maximum of 8 hours a day. There are 6 such shifts per day, so that members remain productive and enthusiastic throughout their stipulated working hours. Because of the rotating 8 hour system, customers are always greeted by effective and attentive staff, resolving issues immediately.
Also See
 
  Support Ticket
  Complete Branding / Integration
  Anonymous E-Mail Support


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